Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the HomeGardenCool website (homegardencool.com) and any purchases made through it. The website is operated by BILL XIX LIMITED (Company No. 80270148), a private company limited by shares incorporated in Hong Kong on 24 April 2026.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

About Us

BILL XIX LIMITED conducts online retail and import-export of home and garden goods under its registered business activity of Import / Export Trade. All products offered on homegardencool.com are sold by BILL XIX LIMITED as the merchant of record.

Use of the Website

You agree to use our website only for lawful purposes. You must not:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or data
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Use automated systems to scrape or collect data from the site

Products and Pricing

We make every effort to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the site is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

All prices are listed in US dollars unless otherwise stated. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

Orders and Payment

When you place an order, you are making an offer to purchase the selected products from BILL XIX LIMITED. We reserve the right to accept or decline your order for any reason. Order confirmation does not constitute acceptance; acceptance occurs when we dispatch the products to you.

Payment must be made in full at the time of purchase through the payment methods available at checkout. You represent that you are authorized to use the payment method provided.

Shipping and Delivery

Shipping terms are outlined in our Shipping Policy. Standard delivery times are 5 to 12 business days from dispatch. Delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events beyond our reasonable control.

Returns and Refunds

Our return and refund terms are detailed in our Refund Policy. Eligible items may be returned within 14 days of delivery if unused and in original condition. By making a purchase, you agree to the conditions set forth in that policy.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BILL XIX LIMITED or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, BILL XIX LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the relevant product or service.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these Terms or your use of the website shall be resolved through good-faith negotiation or, if necessary, through the appropriate courts or tribunals of Hong Kong.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page with a revised date. Your continued use of the website after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact BILL XIX LIMITED at support@homegardencool.com.